Legal

Privacy statement

This is an English translation for your convenience. If the translation and the Dutch version differ, the Dutch version prevails.

This privacy statement explains how CRÉER Engineering handles your personal data when you use this website, request a quote or work with us. We comply with the General Data Protection Regulation (GDPR).

1. Who is responsible?

The data controller is:

  • Trading name: CRÉER Engineering
  • Business owner: Jhonatan Jiménez Artunduaga, self-employed professional under Portuguese law (trabalhador independente)
  • Business address: Rua Visconde da Luz, n.º 100, 5.º, 3000-414 Coimbra, Portugal
  • Email: info@creeringenieria.com · Phone and WhatsApp: +31 6 27 22 08 50
  • Portuguese tax number (NIF): 316 111 953
  • Regulated profession: professional title Engenheiro Civil, granted in Portugal; member of the Ordem dos Engenheiros (Portugal), membership number 99515. Professional rules: the Estatuto da Ordem dos Engenheiros and its code of ethics, available at ordemengenheiros.pt.
  • Complaints: by email, phone or WhatsApp using the details above.

We have no data protection officer; send questions about your data to info@creeringenieria.com.

2. What data do we process?

  • What you enter in the quote form: name, email address or phone number, postcode or town, the type of work and your message.
  • What you send us yourself by WhatsApp, email or phone, such as photos, measurements and drawings of the room.
  • For an assignment: the address of the work site, billing details and the agreements about the work.
  • Only if you accept cookies: data about your visit to the website through Google Analytics (see section 6).

3. For what purpose and on what legal basis?

  • Answering your request and preparing a quote: at your request, before a contract (art. 6(1)(b) GDPR).
  • Carrying out the work, handing it over and providing aftercare: performance of the contract (art. 6(1)(b) GDPR).
  • Accounting and taxes: legal obligation (art. 6(1)(c) GDPR).
  • Website statistics: only with your consent (art. 6(1)(a) GDPR). You can withdraw that consent at any time.

Without contact details we cannot answer your request. We take no decisions based on automated processing and send no newsletter unless you ask for one.

4. Who do we share data with?

  • Our hosting provider, which makes the website technically available.
  • Formspree (United States), which forwards the messages from the quote form to our mailbox.
  • Google (United States), for Google Analytics, only if you accept cookies. IP addresses are anonymised.
  • Google Fonts (Google, United States), which serves the website’s typefaces; when they load, your browser sends your IP address to Google. It sets no cookies.
  • WhatsApp (Meta), if you write to us on WhatsApp or when the website form opens it with your message.

Where data goes to the United States, this is based on the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses. We do not sell your data.

5. How long do we keep data?

  • Requests that do not lead to an assignment: up to 12 months after our last contact.
  • Assignment data, the handover file and invoices: for as long as the statutory retention period lasts.
  • Google Analytics: up to 14 months.

6. Cookies

We only store what the site needs to work, plus Google Analytics cookies if you choose them. Google Analytics does not load before you choose. Rejecting is just as easy as accepting.

  • creer-cookie-consent (local storage in your browser): remembers your choice until you clear it. Needed for the site to work.
  • creer-theme (local storage): remembers whether you chose the light or dark view. Needed for the site to work.
  • _ga, _ga_* (Google Analytics): measure how the site is used, up to 2 years. Only with your consent.

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7. Your rights

You have the right to access, correct and delete your data, to restrict processing, to object and to data portability. If you gave consent, you can withdraw it at any time. Send your request to info@creeringenieria.com; we respond within one month.

8. Complaints

If you are not happy with how we handle your data, please tell us first. You can also lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl), or with the Comissão Nacional de Proteção de Dados in Portugal, our lead supervisory authority (cnpd.pt).

9. Changes

We update this statement when our way of working or the law changes. Last updated on 31 October 2026.

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